<img src="https://ib.adnxs.com/pixie?pi=fe21c906-f716-48a0-806d-2f8eb4063c2b&amp;e=PageView&amp;script=0" width="1" height="1" style="display:none">

We Know Many Canadians are Worried. We're Here to Help.

Contact Credit Canada Today!

Call us at 1.800.267.2272

Get Debt Help Now!

Learn how to manage your debt, bills, and finances. Contact us today!

As Canada's first and longest standing not-for-profit credit counselling agency, we have been proudly guiding Canadians through difficult financial times for more than 50 years. We want to help you, too! Contact us today to book a free counselling session.


Hours of Operation (Call Centre)

  • Monday - Thursday: 8am - 6pm (ET)
  • Friday: 8am - 5pm (ET)
  • Saturday: 8am - 4pm (ET)

Credit Canada proudly serves clients in a number of different languages.

We recognize the diversity of the communities we serve and strive to help people of all languages and backgrounds get the financial assistance they need.

We offer our counselling services in the following languages:

  • Chinese (Mandarin)
  • Filipino (Tagalog)
  • French
  • Japanese
  • Spanish
  • Hindi
  • Gujarati
  • Marathi

Free Digital Debt Assessment

Complete our new online debt assessment to get free debt advice without picking up the phone. Like all of our credit counselling services, our Digital Assessment is confidential, non-judgmental, and will not affect your credit score.


How Does the Digital Assessment Work? 

During this process, we will:

  • Ask about your finances
  • Work out your budget
  • Ask about your debts
  • Review your debt relief options.
When you’ve completed your online debt assessment, one of our certified Credit Counsellors will review your information and email you a personalized plan based on the information you provide. 
 
Get Started
 

Digital Assessment FAQs

Is my information kept confidential?

All of your information will be kept confidential and secure. We will ask you to review our privacy policy before you start.  

How long does the Digital Assessment take?

15 - 20 minutes.

What should I have handy while I complete the Digital Assessment?

  • Bank statements
  • Credit card statements.

What happens if I don’t finish?

No problem. You can return and complete the Digital Assessment at any time. Just click the link in your registration email to pick up where you left off. 

What happens when I complete the Digital Assessment?

You’ll receive an email with a copy of your budget and a list of the debts you entered.

A certified Credit Counsellor will review your Digital Assessment and contact you by email with personalized recommendations by the next business day.

You’ll finally have control over your debt and a path forward. 

Live Chat Credit Counselling

It’s now even easier to get all of your questions answered by a certified non-profit Credit Counsellor.

We proudly serve all across Canada, including the locations below

Calgary

Calgary

Call Centre Only

Phone: 1.800.267.2272

Mon-Thurs: 6am - 4pm (MT)

Fri: 6am - 3pm (MT)

Sat: 6am - 2pm (MT)

More Information

Edmonton

Edmonton

Call Centre Only

Phone: 1.800.267.2272

Mon-Thurs: 6am - 4pm (MT)

Fri: 6am - 3pm (MT)

Sat: 6am - 2pm (MT)

More Information

Surrey

Surrey

Call Centre Only

Phone: 1.800.267.2272

Mon-Thurs: 5am - 3pm (PT)

Fri: 5am - 2pm (PT)

Sat: 5am - 1pm (PT)

More Information

Vancouver

Vancouver

Call Centre Only

Phone: 1.800.267.2272

Mon-Thurs: 5am - 3pm (PT)

Fri: 5am - 2pm (PT)

Sat: 5am - 1pm (PT)

More Information

Barrie

Barrie

Call Centre Only

49 High St., Third Floor

Barrie, ON L4N 5J4

Phone: 705.252.2327

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

Brampton

Brampton

Call Centre Only

2 County Court Blvd., Ste. 400

Brampton, ON L6W 3W8

Phone: 905.499.2856

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

Markham

Markham

Call Centre Only

7030 Woodbine Ave, Suite 500

Markham, ON L3R 6G2

Phone: 905.205.0019

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

Mississauga

Mississauga

Call Centre Only

2 Robert Speck Pkwy., Suite 750

Mississauga, ON L4Z 1H8

Phone: 905.600.2031

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

Oakville

Oakville

Call Centre Only

1155 North Service Rd. W

Oakville, ON L6M 3E3

Phone: 905.592.2344

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

Oshawa

Oshawa

Call Centre Only

285 Taunton Rd. E, Suite 4429

Oshawa, ON L1G 3V2

Phone: 905.231.1252

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

Ottawa

Ottawa

Call Centre Only

116 Albert St., Suite 300

Ottawa, ON K1P 5G3

Phone: 613.216.6077

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

North York

North York

Call Centre Only

90 Sheppard Ave E., Suite 304

Toronto, ON M2N 3A1

Phone: 416.228.3328

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

Scarborough

Scarborough

Call Centre Only

55 Town Centre Crt., Suite 700

Toronto, ON M1P 4X4

Phone: 647.427.8478

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

Sault Ste. Marie

Sault Ste. Marie

Call Centre Only

202-123 March Street

Sault Ste. Marie, ON P6A 2Z5

Phone: 705.254.1424

More Information

Timmins

Timmins

Call Centre Only

60 Wilson Avenue, Suite 310

Timmins, ON P4N 2S7

Phone: 705.267.5817

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

St. Catharines

St. Catharines

Call Centre Only

36 Page St., Suite 411

St. Catharines, ON L2R 4A7

Phone: 905.684.9401

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

Windsor

Windsor

Call Centre Only

6-2557 Dougall Avenue, Suite 307

Windsor, ON N8X 1T5

Phone: 1.800.267.2272

Mon-Thurs: 8am - 6pm (ET)

Fri: 8am - 5pm (ET)

Sat: 8am - 4pm (ET)

More Information

Peterborough

Peterborough

Call Centre Only

398 McDonnel St., Unit 4, Suite 105

Peterborough, ON K9H 2X4

Phone: 1.800.267.2272

More Information

For all media enquiries, please contact Tanvi Chitnis, Digital Strategist.

Email: tchitnis@creditcanada.com